Aurilis Solutions Ltd
Terms and Conditions
Version 1.0 · Effective 21 September 2026
These terms apply to every proposal and quote issued by Aurilis Solutions Limited that refers to them. The proposal states the scope, the fees, the dates and any term specific to the project. Where the proposal and these terms differ, the proposal prevails.
Accepting a proposal, by signature or by written reply, accepts these terms in the version the proposal names.
Definitions
- Proposal
- — the document issued by Aurilis that states the scope, fees and dates and refers to these terms.
- Part
- — a separately priced phase or pack in the proposal.
- Go-live
- — the point at which a part is deployed in your accounts, or installed on your hardware, and ready for use.
- Acceptance checklist
- — the document signed by both parties at the first delivery stage that defines go-live for each part.
- Specification
- — the document signed by both parties at the first delivery stage that records your rules and the bounds of the work.
- Rate
- — the hourly rate stated in the proposal.
- Support plan
- — the optional monthly plan described in the proposal.
T1 · Payment
Prices are in GBP, payable within 14 days of the invoice date by bank transfer. Each part is paid on the schedule the proposal states. Work pauses while an invoice is more than 14 days overdue. A proposal is valid for 30 days from its cover date.
T2 · Go-live and acceptance
Go-live is accepted against the acceptance checklist, which is extended and signed again by both parties before each later part's build starts. Any measurable test the checklist includes is stated in the proposal. The go-live payment falls due at acceptance, or 14 days after go-live if acceptance has not been signed and no defect is open.
T3 · Defects and changes
Defects are fixed free for 30 days after each go-live. A defect is behaviour that differs from the signed acceptance checklist or specification. Anything else is a change, including a rule decided after the specification is signed. Behaviour that changes because a third-party service changed after acceptance is not a defect and is governed by T9. Changes are estimated first and billed at the rate in half-hour units. Scope changes before acceptance revise fee and timeline in writing first.
T4 · Cancellation
You may cancel a part after its start. Aurilis may end a part after 30 days without inputs or responses. In either case, work done is invoiced at the rate, less the non-refundable start payment and capped at the part's fee. Code transfers on payment of that invoice.
T5 · Support plan
The support plan is optional and runs from the first go-live at the flat monthly fee the proposal states, covering what the proposal lists. Without it, later work is quoted at the rate. Usage-based costs are recharged at cost on the monthly invoice or billed to you directly by the provider, as the proposal states. External software is not included: any licence or paid service the system or your team uses beyond the plan is billed to you by its provider or recharged at cost. Where Aurilis's card is on your accounts, it stays there until the plan ends, when you add your own. The plan may be cancelled on 30 days' notice; the system keeps running in your accounts and Aurilis's access is removed.
T6 · Ownership and data
Infrastructure, storage, domain and service accounts are opened in your name from day one. Aurilis keeps access only during each part, its 30-day defect window and the support plan. Source code is held in an Aurilis repository during each part and transferred to you, with the handover pack and credentials, on full payment of that part. Intellectual property in each part transfers at the same time, with generic libraries and Aurilis's pre-existing tooling licensed perpetually. A restore is tested before the first go-live. Personal data is limited to what the proposal names, is held in your accounts or on your hardware, and is deleted on request.
T7 · Contracting entity and law
Aurilis Solutions Limited, registered in England and Wales, number 16765551, 21 Agincourt, Ascot, SL5 7SJ. Any agreement is between that company and the client named in the proposal under the laws of England and Wales. All services are performed remotely from the United Kingdom; nothing in a proposal or these terms creates an employment relationship, agency, branch or permanent establishment in the client's country.
T8 · Withholding tax
Where the client's country may require tax to be withheld on service fees, Aurilis supplies the tax-treaty residence form within four weeks of each payment. If tax is withheld although the form arrived in time, the fee is increased so that Aurilis receives the amount stated and you supply the withholding slip. If the form is late, Aurilis bears the tax withheld.
T9 · Third-party services
The system depends on the hosting, database, storage, messaging and model providers named in the proposal or chosen at the first delivery stage, and on your own tools and channels. Aurilis does not control them and gives no warranty as to their availability, continuity, pricing or interfaces. A change one of them makes after acceptance is not a defect. The support plan's monthly hour covers restoring the system; work beyond that hour is quoted at the rate. If a service is withdrawn or changes so materially that restoring it means substantial rebuilding, we agree the way forward in writing, or either may end the plan on 30 days' notice.
T10 · Responsibility and liability
The system supports your processes; it does not replace them. You remain responsible for your own contractual, payment and regulatory obligations, including every decision made on what the system reports, and you check what it reports against your records. Aurilis is not liable for the consequences of a figure, alert, reminder or report being late, missing or wrong, nor for indirect or consequential loss, loss of profit, revenue or data. Aurilis's total liability is limited to the fees paid under the proposal. Nothing limits liability for death or personal injury caused by negligence, or for fraud.